Contact Us
For Faster Support, Include
- Order number
- Product model and serial number (SN), if available
- A clear description of the issue
- Photos or a short video for product, damage, or error-code issues
- Shipping address or delivery postal code for logistics questions
Business and Program Inquiries
Wholesale, retailer, distributor, affiliate, sponsorship, and media inquiries may be submitted through the relevant program page or sent to support@yhetechs.com. Sponsorship inquiries may also be sent to marketing@yhetechs.com if that address is active.
Business Address
Unit 8, 11/F, Guardforce Centre, No. 3 Hok Yuen Street East, Hung Hom, Kowloon, Hong Kong SAR, China
Returns Require Authorization
Do not mail a return to the business address or any warehouse without written authorization. Approved returns receive an RMA and the correct return instructions.
We are here to help with orders, delivery, setup, measurement guidance, troubleshooting, returns, and warranty service.
Customer Support
Email: support@yhetechs.com
Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m.
Standard Time (UTC+8), excluding public holidays.
Typical response time: 1–2 business days.