Contact Us

For Faster Support, Include

  • Order number
  • Product model and serial number (SN), if available
  • A clear description of the issue
  • Photos or a short video for product, damage, or error-code issues
  • Shipping address or delivery postal code for logistics questions

Business and Program Inquiries

Wholesale, retailer, distributor, affiliate, sponsorship, and media inquiries may be submitted through the relevant program page or sent to support@yhetechs.com. Sponsorship inquiries may also be sent to marketing@yhetechs.com if that address is active.

Business Address

Unit 8, 11/F, Guardforce Centre, No. 3 Hok Yuen Street East, Hung Hom, Kowloon, Hong Kong SAR, China

Returns Require Authorization

Do not mail a return to the business address or any warehouse without written authorization. Approved returns receive an RMA and the correct return instructions.

We are here to help with orders, delivery, setup, measurement guidance, troubleshooting, returns, and warranty service.

Customer Support

Email: support@yhetechs.com
Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m.

Standard Time (UTC+8), excluding public holidays.
Typical response time: 1–2 business days.

Free U.S. Shipping

Estimated delivery in 3–4 business days after dispatch.

Responsive Support

Order, setup, troubleshooting, return and warranty assistance.

12-Month Limited Warranty

Coverage for confirmed defects under normal use.

Secure Checkout

Payment options and security verification are shown at checkout.