Return & Refund Policy

Return & Refund Policy

Thanks for shopping with YHE Techs.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it and only due to a quality issue.

To be eligible for a full refund, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You may cancel your order within 2 days of placing it.

We process all orders within 1 business day, excluding weekends and public holidays.

If your cancellation request is submitted before the order is shipped and within the 2-day cancellation window, your order can be successfully cancelled.

Return Address:
Room 1502, Building A, No.19 Jugong Road, Binjiang District, Hangzhou, Zhejiang Province, China.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Additional Information:

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Contact Us

If you have any questions on how to return your item to us, contact us via support@yhetechs.com